Live Message Taking
- Charge back handling services
- Customer Services
- Direct Mail /TV Response
- Email Management Services
- Help Desk Solutions
- Insurance claims processing services
- Product sales
- Customer support
- Customer satisfaction surveys
- Order fulfillment
Data backup/restore system
- Software / IT / ITES
- Online Printing
- Real Estate
- Reduce costs without compromising on quality
- Increase revenue through cross-selling/up-selling activities
- Enhance employee productivity through our internal helpdesk function
- Increase sales – generate leads and expand contact opportunities
- Our inbound call center team has the required experience, skills, knowledge and technical know-how to handle any type of inbound technical support process and customer support.
- The most effective form of communication is the one held in person. There is nothing more powerful and effective than a face-to-face meeting to close an important sales deal with a prospective customer. However, time is a crucial factor for a sales executive and the sales executives of your organization cannot meet all your prospective customers.
- Email has now become the primary means of data transmission and customer relationship management. As a result, many companies are outsourcing their non-voice call center needs, including Email support services. We offer Email support services for technical as well as non-technical products and services.
- In a world of intense competition, products are often "me-too." Outsourcing technical support enables a company to differentiate its product offering with superior technical support. Higher levels of service quality, quicker responses, and problem resolution means happier customers, and that translates to healthier bottom lines.
- Outsource solution, a leading outsourcing company in India, offers cost-effective Live Chat Support services to customers around the globe. Our comprehensive live chat support provides personalized customer service for various technical as well as non-technical products and services.
- Our Global delivery models, cloud-based solutions and best-in-class BPO capabilities can offer flexibility in optimizing your customer service operations. Our customer service BPaaS solutions provide a next generation Omni Channel customer service platform, which can be used to efficiently manage customer service interfaces across chat, email, web, voice and social media channels.
- The knowledge base is continually updated and improved, based on our agents' interactions with customers.