Call Center Services

Business Process Services

Business Process as a Service (BPaaS)

In order to achieve maximum business efficiency and effectiveness, enterprises rely on industry standard processes that are supported by the latest in technology.

BPaaS Service Offerings

With the help of our BPaaS services, you can quickly adjust resources to meet the changing demands of your business, with greater flexibility and an improved collaboration of processes, people and technologies.

Benefits of Outsourcing BPaaS Services

Our BPaaS solutions offer global clients an unmatched access to our state-of-the-art infrastructure, professional and trained staff and streamlined, tested processes. Outsource your requirement to us and leverage the following benefits -

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Faster time-to-market:

Drastically reduce the time spent in finding and deploying new processes and assets

Immediate access to best-of-breed processes, technology and skills:

Quick access to easy upgrades and efficient processes that are built into the technology platform

Better control and compliance:

Reduced costs: Minimal costs during the course of the business engagement

Industries That We Serve

At Outsource Solutions, our BPaaS services can help in reducing the long-term cost of ownership for you by hosting a variety of applications on a private cloud.

  1. BPaaS' one-to-many delivery model uses a shared set of tools, which your enterprise can tap into on a pay-as-you-go basis. Through BPaaS, you can leverage point solutions, cloud-based ERP solutions and end-to-end applications that enhance global collaboration and connectivity in a streamlined manner.
  2. BPaaS is defined as the delivery of Business Process Outsourcing (BPO) services which are sourced from the cloud and used for multitenancy. Business process as a service is often automated and the pricing models are consumption or subscription based. Since business process solutions are cloud-based, they are accessed via an internet-based technology.
  3. Our Global delivery models, cloud-based solutions and best-in-class BPO capabilities can offer flexibility in optimizing your customer service operations. Our customer service BPaaS solutions provide a next generation Omni Channel customer service platform, which can be used to efficiently manage customer service interfaces across chat, email, web, voice and social media channels.


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